questions?
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We’ve rounded up the basics about visiting the WellSpa, booking your appointment + what to expect when you’re here.
Looking for details about a specific experience? You’ll find the full rundown, pricing + FAQs on each service page
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We offer online booking 24/7 or you are welcome to message us through our text line or any of our social media pages.
We are owner operated by appointment only -
If you need to modify or cancel an appointment, you may do so online or please contact the spa directly.
If you need to cancel your appointment, you must do so as soon as possible.
Cancellations made less than 6 hours before scheduled appointment time will result in a “late cancel” fee of 50% of service total and no shows will result in full charge of service with no refund.
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Services for minors between the ages of 14-17 must have a parent or guardian sign the waiver on their behalf.
In addition, the parent or guardian must be on Salt + Light premises for the duration of minors session
Services for minors under the age of 14 must have a parent or guardian sign the waiver on their behalf. In addition, the parent or guardian must remain in the service suite for the duration of minors session.
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If this is your first visit, please arrive 15 minutes prior to scheduled appointment time to confirm pre-service forms are complete and receive orientation on how to control your services.
If you are a returning guest, please arrive 5 minutes early to sign in and prepare to be relaxed.
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If you are running late please keep in mind that we have a grace period of 15 minutes.
You will automatically forfeit your appointment if you arrive more than 15 minutes late to your appointment.
If you fail to change your appointment and “no show” your scheduled time, you will be charged full price for your service with no transfers or refunds.
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Salt + Light WellSpa is located in Suite #5 on the west side of 2349 Jamestown Ave Independence, IA.
We have 4 reserved parking spaces available for guest parking.
If the spots are full we request parking in the main lot to respect parking for neighboring businesses.
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Each guest is welcome to take up to 3 Salt + Light Wellspa services per day.
We have your health and best interest in mind; the duration of each of our services are the recommended maximum time per 24 hour period.